Medilaw - The 1st ISO Certified Medico-legal Company

Our ISO certification is more than a badge that we display with immense pride. It acts as a system to provide you, our clients, with the confidence and reassurance that Medilaw can provide a service that fulfils your needs and expectations. Medilaw was successful in acquiring ISO 9001:2008 certification in January 2011 following a rigorous process of conformity assessment through internal and external audits.

As an ISO certified organisation, Medilaw has adopted an ongoing quality management system of operation that conforms to the international consensus on best practice related to our industry. It ensures continuous improvement in our service personnel’s development and our service delivery. 

Why do the ISO 9001:2008 standards matter?

  • Through a structured complaint management process, we ensure that you will receive authentic and honest service.

  • The standardisation of our work practices has translated into less waste and better results for our office and for you.

Risk Management
  • Our risk management strategies guarantee that your expectations will be met.

  • Our standards act as a guide to develop and supply service to you with consistent efficiency and quality.

The ISO 9001:2008 Standards are formulated from the following eight key management principles.

  1. Customer focus
  2. Process approach
  3. Systematic approach to management
  4. Continuous improvement
  5. Evidence based decision making
  6. Mutually beneficial supplier relationships
  7. Leadership
  8. Partnerships with people
Medilaw - The Confidence You Get When Dealing with an ISO Certified Company

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